Newcastle Upon Tyne

Talking Helps Newcastle

Talking Helps Newcastle is the NHS talking therapy service for Newcastle residents, delivered by a partnership of Insight Healthcare; Newcastle upon Tyne Hospitals NHS Foundation Trust; and Northumberland, Tyne and Wear NHS Foundation Trust.

Who is the service for? Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone. We can help you if you are experiencing common issues such as:

•low mood
•relationship difficulties
•family problems

Talking Helps Newcastle is a free, confidential service available to anyone aged 16 and above who is registered with a GP surgery in Newcastle.

How do I make an appointment? You can ask your GP for a referral to us or contact us directly by phone on 0300 555 1115 to make a self-referral.

NTW NHS logo
Crisis Mental Health Team

The Crisis Resolution and Home Treatment Team is a team of experienced mental health staff, which includes nurses, social workers, psychiatrists and pharmacy staff. We offer assessment and home treatment for people over 16 experiencing a mental health crisis, as an alternative to hospital admission.

The team operates 24 hours a day 7 days a week. However, the crisis team does not provide an ‘emergency’ service such as a 999 response.

Samaritans logoSamaritans Tyneside

If something’s troubling you, get in touch:

Telephone our branch:
0191-232-7272 (local call charges apply)

National telephone:
116 123 (this number is free to call)

Samaritans Newcastle Upon Tyne

15 Portland Terrace

Newcastle Upon Tyne

Tyne & Wear


Usual hours open to receive callers at the door:
9:00am – 9:00pm

IYCS logoIf You Care Share

You can contact If U Care Share Foundation via the form below. Alternatively you can:

Telephone us on 0191 387 5661

Email us at

Find us on social media:


Facebook: If U Care Share Foundation

Instagram: @ifucareshare